our promise to you

You can count on sensible insurance advice from qualified staff and the best possible cover to suit your needs perfectly.

get in touch
Insurance Aid General Brokers Logo

About Insurance Aid General Brokers

Insurance Aid General Brokers was formed in 1985 following the merger of two successful insurance intermediaries that were trading successfully for many years. Insurance Aid General Brokers carries on this tradition today.

With resident managing directors in each office that you can actually talk to along with our friendly and qualified staff ready to assist with your insurance requirements, you know you are in good hands.

We are proud of our mission statement – “we are the innovators in insurance.” No, we cannot insure everything. However, we will always give our best to generate new ideas in arranging your insurance portfolio for your current needs in the most cost effective manner.

Our company has offices located for your convenience on the Gold Coast and in Brisbane for all your insurance requirements. We encourage our customers to drop in to our office to see our managing directors or one of our friendly staff.

Get in touch now to see how we can assist you!

That’s what they said

Why use a broker?

With so many insurance companies in the marketplace, which one provides the best value for money and right amount of cover for you? It’s easy to be overwhelmed and take short cuts without understanding the fine print and whether the policy is in fact suited to your specific needs.

Qualified Practicing Insurance Brokers (QPIBs) will save you time, worry and money through their knowledge of the benefits, exclusions and costs of competing policies on the market.

Their understanding of the insurance market means they even have the ability to negotiate competitive premiums on your behalf. They can also arrange and place your cover, and will often provide advice on how to make the most of your insurance budget.

A Qualified Practicing Insurance Broker can offer you:

  • An Audit of your specific insurance needs;
  • Negotiation of competitive premiums on your behalf;
  • Professional advice about the most suitable package;
  • Value for your money; and
  • Time savings.

Protecting your interests

Under the guidance of the National Insurance Brokers Association (NIBA) and the regulations of the Financial Services Reform Bill (passed in 2001), you can be assured that your best interests are the main concern of a Qualified Practicing Insurance Broker.
Through ongoing professional education from the National Insurance Brokers Association (NIBA), Qualified Practicing Insurance Brokers are up-to-date with the latest industry trends to provide you with quality, unbiased advice.

A qualified insurance broker will explain your policy and any special situations you need to watch out for. The broker is also obliged to advise you of the fees that will be charged for the services provided to you.

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice.. The Code provides that brokers:

  • Act in the best interests of the client.
  • Provide advice and guidance to enable clients to make informed decisions on risk and insurance protection.
  • Provide full and accurate information for effective underwriting.
  • Respect the client’s confidentiality in relation to all records and information.
  • Ensure the validity and accuracy of all documentation.
  • Make available all relevant documentation, policies and certificates, endorsements, and premium calculations as may be required.
  • Be professional, efficient and responsive in all dealings.
  • In the event of a claim, take every step necessary to ensure prompt and fair settlement.
  • Work towards maintaining and enhancing the reputation of NIBA and its members.
  • Act in the spirit of the Code and encourage others to do likewise.

To obtain a copy of the Code,  click here


Insurance Aid Blog

Catch up on the latest news from Insurance Aid General Brokers and the insurance industry

Let us help you! So you to can join our long, happy-client list now.