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Our awesome team

Brisbane Team

Andrew-Hinz

Andrew Hinz

Managing Director

Andrew is the co-owner of IAGB and has more than 25 years’ industry experience. He specialises in insurance programs for medium to large enterprises and complex risks and is an active member of the insurance community.

Andrew is currently vice-president of the Council of Queensland Insurance Brokers (CQIB).

The most satisfying part of the insurance business for Andrew is the strong relationships he builds with clients.

A family man and a “straight shooter” Andrew is known for his genuine honesty and solidarity. On the weekend you could find Andrew sharing a laugh with neighbours, friends and beloved family.

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Jessalyn Woodruff

Office Manager

Jessalyn is the Office Manager for Brisbane and has a background in office administration. She has a completed a Certificate 3 in Legal Business, Tier 2 in General Insurance Compliance and is currently studying to complete her Diploma in Insurance Broking.

Throughout her career, she has learned the art of successfully managing office dynamics, and together with her bubbly personality and exceptional organisation skills, she is a perfect fit for her current role.

Jess spends her weekends with her family, finishing off home renos while trying to keep up with her three young boys.

Ken-Pitts

Ken Pitts

Claims Manager

Ken is our resident in-house claims expert with more than 30 years’ experience in the insurance industry.

He manages the claims for all insurance policies including domestic house and contents, commercial property and strata/building. Ken is a technical expert and proactively manages claims to ensure the best outcome for our clients.

Ken is passionate about helping people and making sure our clients receive the best possible care when they need it most.

Ken is a country boy at heart who enjoys his weekend back home or with his partner out west.

Emma-Anthonisz

Emma Anthonisz

Senior Account Executive

Emma is a senior account executive with more than 15 years’ industry experience. She started her career in Brisbane and worked for an international broker before joining IAGB in 2010.

Emma has expertise in a range of products including SME business, commercial property, professional indemnity, home and contents, motor and pleasure craft.

Emma enjoys building relationships with her clients and helping them find the right insurance to meet their needs, and has developed a reputation as a trustworthy and passionate advisor.

When Emma isn’t attending to her client’s insurance needs, you will most likely find her 4wding up the beach with her husband or hanging out at home with her rescue fur-child Bingo.

Kimberley-Lundberg

Kimberley Lundberg

Account Executive

Kimberley is IAGB’s Strata Insurance department leader and has risen quickly through the ranks as a result of her passion for the industry.

Her drive, exceptional communication skills and high-quality customer service has seen her become a specialist in her field and she currently manages a strata portfolio, with some general insurance clients.

Kim is a qualified Tier 1 insurance broker and loves the challenge of working in the insurance industry.

Kim is a social butterfly who is always enjoying life with her partner, friends and family, making fun-filled memories.

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Nikolle Pearce

Account Executive

Nikolle is our dedicated Strata Insurance specialist who has more than 7 years’ experience in the industry.

Nikolle holds a Diploma of Insurance Broking and is passionate about making sure clients and body corporate managers understand their insurance needs.

She enjoys working in the complex field of Strata Insurance but is also qualified to assist with all of your insurance needs.

Nik enjoys spending her weekend with family and friends, around a campfire would be her chosen place to be.

Kass

Kass Caroll

Strata Assistant

Achieved her Tier 1 in early 2017. Kassandra began in the insurance industry in 2014 and is looking forward to continually expanding her experience.

Kass is our Strata Administration Assistant and works closely with Kimberley & Nikolle to support them and maintain a high standard of service and professionalism.

She enjoys learning new things and making a difference by assisting both fellow staff members and clients. Kass likes building client relationships and explaining the role of an insurance broker Vs direct market.

Kass has a bubbly happy personality and outside of work she enjoys exploring the outdoors, camping and travelling.

Stacey-Ritchie

Stacey Ritchie

Claims Executive

Stacey began her insurance career in 2010 at IAGB and is now a qualified broker with experience as a claims executive.

She currently works closely with Claims Manager Ken Pitts to negotiate best possible claims outcomes for our clients. Having strong claims experience and recently completing her Diploma in Insurance Broking, Stacey is now looking forward to broadening her skill set.

When Stacey has spare time to burn, you will likely find her at a race track or car event, fueling her passion for cars and motorsport.

Tracey-Tyler

Tracey Tyler

Compliance, Processing & Training

Tracey is the Compliance Manager for both the Brisbane and Gold Coast offices.

Tracey has over 30 years’ experience and has an incredible depth and breadth of knowledge, having worked in sales, claims, training, compliance and quality assurance roles.

Tracey’s attention to detail makes her perfect for this critical role, ensuring IAGB complies with all of our financial service & legislative obligations. She also enjoys sharing her knowledge and training up and coming staff to maintain our high standards of service and professionalism.

On the weekend Tracey won’t be far from her family enjoying life’s little pleasures.

Gold Coast Team

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Damian Woods

Managing Director

Damian entered the Insurance Industry in 1981. He has gained significant and extensive experience during this time, which included a period on the international insurance scene in 1996 working in London and broking via various underwriters including Lloyds of London. Damian has a Diploma in Financial Services (Insurance Broking), is a Qualified Practicing Insurance Broker and also a Certified Insurance Professional.

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Jodie Burgess

Office Manager & Senior Account Executive

Jodie is the office manager and senior account executive for our Gold Coast Office.  She started her career in insurance with IAGB in 1999 and her dedication and loyalty has seen her progress through the company, gaining considerable skill and knowledge of the insurance and broking industry along the way.

Jodie obtained her Diploma in Financial Services (Insurance Broking) and her Qualified Practicing Insurance Broker (QPIB) status with the National Insurance Brokers Association (NIBA) in 2010.

She manages a portfolio of clients with a diverse range of insurance product needs and enjoys the challenge of ensuring that her clients are covered in all areas and have the best available insurance policy to meet their needs.

On the weekend you will find Jodie spending quality time with her young family and close friends.

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Tony Wheeler

Senior Account Executive

Tony has been in the insurance industry for over 25 years and commenced with IAGB in 2013.

Tony’s broad knowledge of all insurance products, including Commercial, Professional Indemnity, Domestic Insurance & Business Packages, helps him to build strong relationships with his clients.

Tony is a qualified Tier 1 insurance broker with a wealth of experience to share with clients and the Gold Coast team.

When Tony isn’t attending to his clients’ insurance needs, he can be found fishing, camping or just outside enjoying the good life.

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Naomi Chaloner

Senior Account Executive

Naomi is our Senior Domestic Account Executive and has worked in the insurance field for 25 years.

A member of the IAGB team since 2002, Naomi is our self-confessed ‘Domestic Goddess’ and can provide expert advice on Home and Contents, Motor Vehicle and Farm Insurance.

Her exceptional communication skills give Naomi the ability to develop a personal connection and understanding with clients. Naomi is a dependable resource for clients who have had a long association with IAGB and, quickly becomes a valued advisor for new clients because of her commitment to high-quality customer service.

Naomi enjoys cruising the high seas and cooking up a feast for her family.

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Donna Church

Financial Controller

Donna has been with IAGB since 1996 performing administration and office duties and in 2001 was appointed Financial Controller.

Her position of financial controller involves managing all financial and accounting operations for the company. During her tenure with IAGB, she has obtained extensive experience in all types of accounting procedures and is known by her fellow workers as the spreadsheet guru.

Donna always endeavours to improve the back of house operations of IAGB.  Nothing is more rewarding for her than seeing strategies she has implemented improve the smooth running of IAGB.

When not at work Donna enjoys going to the gym, country drives on weekends, looking for new and interesting places for lunch with her husband.

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Maddison Kinzett

Receptionist & Claims Officer

Maddison is the front office reception and claims administration officer for our Gold Coast Office. She has completed her Certificate III in Business Administration in 2014 and is currently studying her Certificate III (including her Tier 2) in Insurance Broking.

Maddy’s voice will be the first one you hear when you call the Gold Coast office, and she is determined to provide the most outstanding service to all clients.

When not at work, Maddy can be found pushing tyres and pulling ropes with her boot camp buddies, in her kitchen baking up a storm, or planning her next overseas adventure.

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Jenny Dawes

Office Administration

Jenny has extensive experience in office administration and joined IAGB in 2008 as a data processor and administration assistant.

Part of her responsibilities include credit control for the Gold Coast office and ensuring monthly payments are made to our Underwriters on behalf of our clients at both Gold Coast and Brisbane offices.  Accuracy is always foremost in Jenny’s mind, and her attention to detail is a benchmark for our organisation.

Her interests include indulging in good food and wine but her greatest passion is art, and when time allows, you can find her at her easel.

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