Council of Queensland Insurance – Conference 2019

2 weeks ago the IAGB crew, along with some of our Authorised Representative Network, Piranha Insurance Brokers, Stellar Insurance Brokers, West Insurance Brokers and Helm Insurance Services descended on the Royal Pine Resort for the CQIB Conference. What a weekend it was!

We had presentations on Data, AI & Automation which really made us think. Our world is ever changing and changing quicker than ever before. It really was food for thought.

Then heard from Daniel Burke from Adjuster Corp who gave us an insight to some real cases that he has been a part of. He had the room wanting to know more, from rogue Manager running covert operations to benefit his own personal financial gains to some bad ass bikers trying to launder money through via a claim.

Daniels involvement helped mitigate ongoing losses through fraudulent claims not only to help the insurer but to also help the insured. It reinforced the importance of having an experienced Insurance Broker working for their client, as they were able to bring Insurers, Adjuster and the Insured together in partnership to investigate the circumstances of the ongoing losses. All parties were able to work through a united process to resolve the matter and puts steps in place to prevent a re-occurrence. Like any partnership, the more open and honest the partnership is the less chance there is of conflict and dispute.

The day continued with a chat about the hard market we are all currently in and finished with a discussion on the Royal Commission. We finished off Friday by attending a dinner sponsored by CGU.

With everyone up bright and early the next morning we started the day off with a session around Travel Risk Management Strategies and over the day continued to cover off topics like Phoenixing and KRE through to the ins and outs of annual construction polices. Colin Fagen joined us from Blue Zebra spoke to us about the state of the Australian Market.

The day continued with QBE speaking with us about navigating the future (of claims). This was a fantastic insight to how technology will assist clients, brokers and insurers in the future with claims. The drone technology to be onsite, assess the claim and advise the insurer immediately of the extent of the damage will assist in stopping any repair delays. It was an exciting chat to see how the client will benefit from the ever-increasing world of technology.

We also heard from the likes of Adam Brown about his time on the Sword of Orion and the situation that presented the crew on board during that ill – fated Sydney to Hobart yacht race in 1998. Truly inspirational actions by the crew and their rescuers.

Liz Ellis finished our sessions off the conference and was one of the best motivational talks we have ever heard. As a team we all really resonated with one particular saying she gave us, “If it’s meant to be, it’s up to me”. Liz highlighted the importance of setting and achieving realistic goals, both as a team and as individuals.

We all agreed she was exceptionally funny, her persistence and the things she did to get ahead in the game were admirable. Her setbacks and drive to overcome them showed so much strength. There were little things she changed in her team to make the trust between them stronger, it didn’t necessarily have to be a big thing. Wearing their uniform to practices, putting their arms around each other during the anthem etc. We really took as a team so much away from this talk. Thanks Liz.

Before the day was over the ladies of the conference, were all able to enjoy a high tea together, and that view is breathtaking. But the day wasn’t finished yet as we all quickly ran off to our room to get ready for the last dinner of the conference. Big thanks to QBE for sponsoring the dinner and having such a fun theme for the evening of “Colour the night away – 80s style.”

In colour we went….. La la la-la la la, sing a happy song. La la la-la la la, smurf the whole day long………….. check out all the pictures.

A very big thank you to everyone that contributed to bringing this conference together. The amount that is taken away from these events not just for our professional development, but also our personal development we are truly grateful for.

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The Council of Queensland Insurance Brokers (CQIB) is a professional association that plays a key role in the Australian insurance industry.

Founded in 1980, the CQIB now represents over 60 Queensland firms collectively employing nearly 400 staff and placing in excess of $500,000,000 in annual premiums from over 200,000 clients.

The CQIB plays an active role in educating, inspiring and keeping members up to date and IAGB Managing director Andrew Hinz is the current President of the organisation.

Each year CQIB hosts an annual conference and award gala. IAGB would like to congratulate the 2019 winners including:

The Mick Lambert-Barker Award                   Lisa Hetherington – Zurich

The Claims Service Award                              Allianz

The Domestic Insurance Award                      QBE

The Underwriting Agency Award                   UAA

The Peter McCarthy Young Professional Award    Matt O’Rourke – LEA Insurance Brokers

The Runner Up for the All Rounder Award      Allianz

The All Rounder Award Winner                      QBE

Life Membership was awarded to Keith Nowlan at the 2019 Awards.

QBE Chief Customer Officer – Commercial Lines, Jason Clarke, said winning both the All Rounder of the Year Insurer and the Domestic Insurer award was testament his team’s commitment and hard work.

“Both awards provide fantastic recognition to our Queensland team and are a testament to their unwavering commitment to our customers and broker partners. Notably, this is the second consecutive year the team have taken home the prestigious All Rounder award, making the win even more significant for us.

“Congratulations to our Queensland Head of Sales & Relationship Management Craig Mauger and the entire team on this outstanding achievement.

“Thanks and credit must also go to our CQIB broker partners for this acknowledgement and their ongoing support, hard work and loyalty.”

The CQIB awards are awarded based on a voting system, with the majority of brokers in the CQIB network participating in the process.

PAST NEWS…

CQIB Awards 2016 – IAGB Gerald Lodewick wins Young Professional of the Year

The Council of Queensland Insurance Brokers (CQIB) held its annual awards ceremony on Queensland Day. One of the 6 awards presented was The CQIB Young Professional of the Year. It’s a prestigious award and notably admired within the Industry. The awards drew almost 400 members and business partners from all over the State.

The winner of the 2016 CQIB Young Professional of the Year was one of our very own brokers, Gerald Lodewick. He has been heavily involved in the CQIB Young Professionals for the past 4 years and he has been noticeably donating a lot of his time to encouraging young people to enter the insurance industry. Also offering outstanding commitment and service to our brokerage, clients and to the insurance industry.

Gerald received a full delegate registration to the 2016 CQIB Convention which is taking place this week and a perpetual trophy along with $1,000.

Insurance Aid General Brokers couldn’t be more proud of Gerald and want congratulate all of those that were nominated and took out and award.

 

All CQIB members are insurance professionals who are licensed by the Australian Securities and Investment Commission after extensive accreditation procedures.