Insurance Aid General Brokers is one of Queensland's biggest privately owned brokers with more 30 staff
and offices in Brisbane, Gold Coast, Rockhampton, Capella and Townsville.

Why people choose us

We are knowledgeable and experienced

With more than 30 years in market, IAGB has a loyal and experienced team of professionally qualified staff.
We are committed to continuous professional development and our staff and managers regularly attend professional education courses hosted by the National Insurance Brokers Association and are active members of The Council of Queensland Insurance Brokers (CQIB).

We are client-focused

Our clients are our business. We pride ourselves on our customer service and developing long-term relationships with our customers. Our friendly staff are here to help you save time and money.

Backed by the best

Insurance Aid General Brokers is operating under the guidance of the National Insurance Brokers Association (NIBA) and the regulations of the Financial Services Reform Bill (passed in 2001).
Insurance Aid General Brokers is part of the Aviso group and are also a member of the Steadfast Insurance Broker Group.

A rich history

IAGB was formed in 1985 following the merger of two successful insurance intermediaries and carries on this tradition today.
In 2017, the company joined forces with Leckie Insurance Brokers, Piranha and West Insurance Brokers.
Andrew Hinz, Ken Pitts, Shane Risby
I would sincerely like to highly recommend and thank Ken Pitts from IAGB. Ken was very accommodating and proficient in dealing with an insurance claim and was readily available when contacted via phone and email. Ken made a very stressful situation so much easier to deal with and his hard work and perseverance resulted in my insurance claim being dealt with in a timely manner. Once again, thank you so much to Ken and IAGB
Villa Mar ColinaGretel Duke
I have always found Ken and Team to be very understanding of our Insurance needs and offering the highest levels of Customer Service. Our Body Corporate faced a particularly difficult flood claim in 2011 - IAGB went above and beyond in representing our claim to our Insurers and ultimately assisted us to reach a very successful outcome. I would certainly recommend Insurance Aid General Brokers in managing your Insurance requirements.
Body Corporate for Lang Business CentreKeith C, Chairman
We’ve used Emma and the team at Insurance Aid General Brokers for years. Their friendliness, professionalism, and expedient attention to our matters, as well as their unbeatable rates are all reasons why we gladly count on them!
Marjen TransportMatt Farrell
I have enjoyed the services and personal input Insurance Aid has offered over the last 8 years. Their knowledge and guidance on the many issues we as a Body Corporate have faced over the years has been so helpful. The whole team at Insurance Aid has always been helpful, and friendly during my inquires and I would totally recommend Insurance Aid General Brokers to any Body Corporate or company that needs a professional insurance company to act for them.
Body Corporate for The WavePhil S, General Manager
I have always found Andrew and the team at IAGB to be professional and efficient in handling my claims. I like the fact there is an in house claims team.
IGA MaroochydoreSaul Fernandez
As Chairperson of both the Bel Air on Broadbeach and the Bel Air East Body Corporates, I have dealt extensively with IAGB, who during the past eight years have acted, as our Insurance brokers. The service that our Body Corporates receives from IAGB is excellent and through their advice, we are able to save financially, and all claims are handled with speed, efficiency, professionally and most of all with a personal touch that is so hard to find in today’s Insurance Market. The Manager of the IAGB claims department, Ken is always available for advice and guidance and through this personal approach, our Body Corporate is able to relax re insurance matters, knowing that the advice we have received is the best and up to date available.
Bel Air Principal and East Body CorporatesRod W, Chairperson
Body Corporate Management Queensland has a strong emphasis on providing bespoke services for smaller Body Corporate complexes. We work with a number of organisations to assist us provide all the services that our owners require. We value high quality service and independence of companies that we use. When it comes to insurance – and especially looking at market comparisons – we want to engage the services of a company that is efficient and thorough. Insurance Aid General Brokers is our preferred insurance broker. They have always been there for us, and for our Body Corporate owners. The format of the information they provide is clear and concise. It’s simple to understand and makes it easier for our owners to make an informed choice about their insurance. When we have had insurance claims, the support, efficiency and communication is brilliant. Again – this just simply helps us to keep our owners informed.
Body Corporate Management QueenslandJudith Akins
In all my dealings with Insurance Aid, they have been there with a solution to any of my insurance problems. If a phone call couldn’t solve an issue I had, they came out to visit and they would help me on site. What more could you want from an Insurance Broker? That’s why I keep coming back year after year! When you onto a good thing, stick to it!
IGA ManlyAlan Hrlec
Wow! We are constantly amazed at how easy you make life with your “nothing is too hard” attitude. Cannot thank you enough for pulling all stops out to upgrade our Liability policy with 30 minutes notice to enable us to secure a lucrative contract. Even when it comes to claims, our job is already half done by your staff before we start the process. Guess that’s why we keep coming back year after year for renewals of all our business and personal insurances. To Naomi, Jodie and the team, thanks thanks thanks!
Todd’s Plumbing & ElectricalCheryl Kay
Andrew, As you know the transfer of ownership of Morrison Geotechnic is now complete.  The new owners will remain with their current insurance arrangements which unfortunately means that the excellent service we have had from you and your staff at IAGB will come to an end. Mick and myself, and all management here at Morrison’s would like to take this opportunity to thank you and IAGB for the committed and professional service we have had over the years.  We have certainly benefited from our business relationship with IAGB. We wish you and IAGB well for the future.  
Morrison GeotechnicFormer Owners, Dennis & Mick

Our Brisbane Team

Our people are our strength. Meet our Brisbane team.

Andrew Hinz

Andrew Hinz

Managing Director
Emma A

Emma Anthonisz

Senior Account Executive

Kerry McGorlick

Senior Account Executive
Ken Pitts Head of Claims

Ken Pitts

Claims Manager

Emily Simpson


Shane Risby

General Manager

Ally Williamson

Account Executive

Nikolle Pearce

Account Executive

Stacey Ritchie

Claims Executive

Jessalyn Vinter

Marketing & Office Manager

Tanja Stojcinovic

Account Executive
Kass Carroll

Kass Carroll

Account Executive
Tracey Tyler

Tracey Tyler

Compliance Manager

Grace McKinnon

Customer Experience Manager

Krystal Brunner

Account Executive

Jack Bailey

Account Executive

Tori Gordon

Broking Administration

Our Gold Coast Team

Our people are our strength. Meet our Gold Coast team.

Jodi Burgess

Jodie Burgess

Office Manager & Senior Account Executive

Donna Church

Financial Controller

Naomi Chaloner

Senior Account Executive

Tony Wheeler

Senior Account Executive
Emily Daniels

Emily Daniel


Authorised Representatives Network

Insurance Aid General Brokers has a strong, professional representative network to service regional and rural clients in Central Queensland and the transport insurance industry.

Authorised representatives are licensed to provide financial services, and insurance advice on behalf of IAGB and are acting in accordance with our standards and procedures.

Authorised representatives of IAGB operate independently, with local offices and staff but are backed by the IAGB central administrative support team and have access to group deals and the broker network of Aviso and Steadfast.

When you deal with an authorised representative of IAGB, you get a personalised, specialist service plus the buying power of the group backed by the parent company. Our licensed representatives include Piranha Insurance Brokers, West Insurance Brokers, Leckie Insurance Brokers.

If you are interested in becoming an authorised representative of IAGB and joining our network, please contact Andrew Hinz.


Get in touch

We can work with you to build the perfect insurance package, chosen from a wide range of providers.
We’ll simplify the process, giving you the peace of mind that comes with knowing you’re adequately protected.

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