We can give you expert advice on any matter relating to insurance,
from choosing a policy to making a claim.

To find out how we can help you, simply fill in the form and
a qualified insurance
broker will be in touch shortly.

Call us
Feel free to call us on 07 3630 1823.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Unit 9, 35 Paringa Road, Murarrie Q 4172.

Call us
Feel free to call us on 07 5564 7333
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Suite 1, 153 Cotlew Street Ashmore Qld 4214.

Call us
Feel free to call us on 07 4927 8400.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at 168 Denison St, Rockhampton Qld 4700.

Call us
Feel free to call us on 07 4984 9751.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at 56 Hibernia Road, Capella QLD 4723.

Call us
Feel free to call us on 07 4434 5450.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Level 4, Clinical Practice Building, 1 James Cook Drive Douglas QLD 4814

Brisbane
Call us
Feel free to call us on 07 3630 1823.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Unit 9, 35 Paringa Road, Murarrie Q 4172.

Gold Coast
Call us
Feel free to call us on 07 5564 7333
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Suite 1, 153 Cotlew Street Ashmore Qld 4214.

Rockhampton Office
Call us
Feel free to call us on 07 4927 8400.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at 168 Denison St, Rockhampton Qld 4700.

Capella Office
Call us
Feel free to call us on 07 4984 9751.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at 56 Hibernia Road, Capella QLD 4723.

Townsville Office
Call us
Feel free to call us on 07 4434 5450.
Email the team
Email us and we’ll get back to you soon.
Visit Us
Come visit us at Level 4, Clinical Practice Building, 1 James Cook Drive Douglas QLD 4814

Get in touch

WHAT SHOULD I DO IF I HAVE A COMPLAINT?

 

Contact us and tell us about your complaint. We will do our best to resolve it quickly.

If your complaint is not satisfactorily resolved within seven (7) days, please contact us on (07) 36301823 or put your complaint in writing and send it to the address noted at the beginning of this FSG. We will try and resolve your complaint quickly and fairly.

Insurance Aid General Brokers Partnership Pty Ltd is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to AFCA. AFCA can be contacted at:

Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001

Ph – 1800 931 678

Fax – 03 9613 6399

Email – info@afca.org.au

Website – www.afca.org.au

Have a question?

Our insurance brokers are standing by, ready to help.

Get in touchbrisenquiries@insuranceaid.com.au
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